| SWISHER PENS Return Policy | X |
We offer a fourteen-day no-quibble return policy on all writing
instruments we sell. If for any reason you are not satisfied with
an item purchased from us, you MUST return it with all ORIGINAL
PACKAGING and all PAPERWORK (CLEAN THE FOUNTAIN PEN BEFORE SHIPPING
IT BACK TO US) for exchange or refund (minus return shipping costs
unless the item is defective) within 14 days after you have
received your order. If the ORIGINAL PACKAGING and PAPERWORK are
NOT INCLUDED, we will be unable to issue the refund or store
credit. If you receive a defective item, we will reimburse you for
return shipping costs up to $7.50 for exchange). Please send an
e-mail (info@swisherpens.com) to notify us that you are returning
an item. We recommend that any item returned be sent by Priority
mail with insurance, as we are not responsible for any loss or
damage of items returned.
Note: Our return policy excludes the following:
(This does not apply to "Limited Edition" fountain pens if they
have been inked. Limited Edition fountain pens that have been inked
must be returned to the manufacturer or distributor for replacement
or repairs.)
Engraved Items
Corporate Orders
Special Orders
Return Address: Swisher Pens, Inc. 1560 Laskin Road Suite 158
Virginia Beach, VA 23451